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Service and maintenance

Stay full of life. We'll keep looking after
our products so they can
keep looking after you.

When you buy a HydroTap, you're investing in an appliance that is an integral part of your everyday life.

To make your life as easy as possible, we have a full service offering and will install, service and maintain your HydroTap so you can enjoy effortless pure-tasting water for years to come.

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Dedicated team

One hundred strong and growing. You may have seen our fleet of electric vans on the road.


We have a dedicated service team of over 100 engineers, whom are all experts in everything Zip Water. Based all over the country, the team can provide a fast and attentive service as well as a guarantee of genuine manufacturer spares, parts and filters.

HydroCare service plans

Our all-in-one service. Tick it all off your to-do list.

HydroCare is our award winning service and maintenance plans. There is a choice of packages available, from a simple filter replacement through to more comprehensive plans that include parts and labour and an annual inspection. For those in hard water areas we also offer optional limescale management.

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